Have you ever wondered what it might be like to work as a shop assistant? This is a careers book that focuses on one type of job within its industry. Follow Tilly, a sales assistant in a clothing store as she guides you around her place of work. She explains everything in a clear and informative way - from some of the best ways to get into sales work, dealing with customers and the different jobs they do on the shop floor. She also introduces the more creative sides to her role, such as advising customers and creating displays as well as the more business-oriented roles such as ordering stock for the store skills. The book also looks at ways you can progress in your career. Clear photographs help as she explains the skills, qualifications and temperament you need to become a shop assistant.